At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Overview of the role

Saputo is seeking an IT Manager, Digital Solutions – Web & eCommerce for an existing opportunity within our organization. This role provides strategic guidance and operational leadership for a cross-functional team responsible for the development, delivery, and continuous evolution of our enterprise digital platforms in alignment with Global IT strategy and the corporate technology ecosystem.

As IT Manager, Digital Solutions, you will own the roadmap and lifecycle of key platforms including our Product Information Management system (inRiver), Digital Asset Management platform (Canto), ERP product data integrations, GS1/Syndigo data syndication, in-house B2B/B2C eCommerce solutions, and product content applications.

You will act as a liaison between business stakeholders and the development team, as well function as a hybrid Product Owner / Business Analyst, ensuring that requirements are accurately captured, translated, prioritized, and delivered to support business strategy and measurable outcomes.

How you will make contributions that matter

Provide strategic direction and day-to-day leadership to a team of developers, designers, and analysts.
Own the digital product roadmap and align platform enhancements with business priorities and long-term technology strategies.
Lead requirement gathering, user story creation, prioritization, and backlog management for multiple digital platforms.
Serve as the primary liaison between business key users, marketing teams, IT stakeholders, and the development team.
Oversee the delivery and optimization of enterprise platforms including PIM (inRiver), DAM (Canto), GS1/Syndigo data syndication, ERP product data flows, and internal eCommerce and product content applications.
Manage ticket triage, sprint planning, and release coordination to ensure high-quality deliverables.
Coordinate functional and user acceptance testing, ensuring solutions meet business needs and quality standards.
Lead cross-functional projects, manage timelines, mitigate risks, and provide regular status updates to stakeholders.

You are best suited for the role if you have the following qualifications:

Bachelor’s degree in information technology, Computer Science, Management information Systems or in a related field.
5+ years of relevant experience in digital solutions, product management, eCommerce, or enterprise web platforms.
3+ years of experience in management including product owner/business analyst experience.
Strong understanding of PIM, DAM, CMS, eCommerce, and ERP integrations (experience with inRiver, Canto, SAP/Maestro, and Syndigo/GS1 is an asset).
Experience working with Agile or hybrid delivery methodologies.
Proficient with ticketing and project management tools (Jira, Azure DevOps, ServiceNow, etc.).
Good knowledge of English and French (spoken and written) : As part of their duties, the position holder will be required to communicate and collaborate in English and French, both orally and in writing, with colleagues or other stakeholders located in Québec, elsewhere in Canada, or across North America .
Proven ability to translate technical concepts to non-technical stakeholders.
Excellent interpersonal, leadership and communication skills to coordinate cross-functional teams and deliver results in a fast-paced environment.
Proven team leader and team builder, with ability to foster a positive team environment.

We support and take care of our employees and their families by offering :

Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
Advantageous discounts on Saputo products

Salary: $90,530 to $118,820

Salary offers will vary commensurate with experience, education, skills, and training.

STATEMENT ON AI

All applications are carefully considered by our Talent Acquisition team.

Artificial Intelligence tools may be used in screening applications.

Artificial Intelligence is not used to assess or select applications.

In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

✨ Job alerts

✨ Job alerts

IT Manager, Digital Solutions - E-commerce & Product

IT Manager, Digital Solutions - E-commerce & Product