Clark University

Location: Worcester, MA Category: Staff and Administrators Posted On: Sat Feb 14 2026 Job Description:

Position Summary

The Program & Marketing Operations Manager plays a key role in delivering high-quality, scalable career programs and employer-facing events for the Career & Professional Development team. This position manages logistics, marketing execution, and cross-team coordination to ensure workshops, signature events, and campus-wide initiatives run smoothly and engage students. The role also oversees employer visit logistics, manages alumni speaker outreach, coordinates the communications calendar and day-to-day social media posting, and supervises 1-2 student employees supporting marketing tasks.

Essential Duties and Responsibilities

Program & Event Management (45%)

Plan, coordinate, and execute the Career & Professional Development team programs,
workshops, and signature events
Manage end-to-end logistics including scheduling, space reservations, catering, technology, materials, and day-of-coordination
Collaborate with Sr. Associate Director of Employer & Alumni Engagement to support employer led activities (information sessions, campus visits, networking events, industry events, etc.)
Coordinate employer related logistics and communication, ensuring employers receive clear
instructions, itineraries, and day-of support
Maintain documentation to ensure consistency and strong employer/student experiences
Coordinate campus ambassadors via the Office of Community Living who support career
and employer event setup and check-ins, student/employer experience

Marketing & Communications (25%)

Execute promotional campaigns for CPD programs and events, including email, social media,
digital signage, newsletters, and Handshake posts
Create basic visual assets (e.g., Canva graphics) that align with CPD brand guidelines
Oversee 1-2 student employees who support marketing, communications, and event promotion
Collaborate with the operations and coaching teams to track marketing performance and adjust
tactics to maximize engagement

Alumni & Employer Outreach (15%)

Identify and recruit alumni speakers, panelists, and facilitators for CPD programs, workshops,
and signature events
Conduct targeted outreach to alumni and employer partners to secure participation in
Programs/events and recruiting-related initiatives
Coordinate communications, confirmations, and event preparation materials to ensure alumni
and employer participants have a smooth experience
Partner with the Sr. Associate Director of Employer & Alumni Engagement to align outreach
with employer pipelines and engagement goals

Event & Operations Support (15%)

Serve as a primary contact for event-related inquiries from students, employers, and alumni
Manage office/event supplies (ordering, restocking) and assist with purchasing requests for
events or programming
Ensure common spaces (front desk, event prep areas, supply closet) remain organized
Create and maintain standard operating procedure for events and communications
Maintain project plans and internal workflows that keep the team organized and aligned
Ensure accurate event data entry, attendance tracking, and tagging in Handshake or CRM

Job Requirements

Required Qualifications

Bachelor's degree
Experience coordinating programs, events, communications, or operations
Strong organizational and project management skills, with excellent attention to detail
Ability to manage multiple priorities in a fast-paced environment
Strong verbal and written communication skills
Ability to build professional relationships with students, faculty, staff, alumni, and employers

Preferred Qualifications

Master's degree
Experience in higher education, career development, recruiting or employer relations.
Proficiency with platforms such as Handshake, Canva, or CRM Systems.
Familiarity with MS365, including Teams, Excel, SharePoint, and Outlook

Working Conditions and Physical Requirements

Office-based, Hybrid
Occasional evening or weekend event support

Additional Information

Expected Hiring Range: $61,700 to $68,650

Pay Transparency Disclosure

The compensation for this position will be determined based on factors that include available budget, internal equity, and the selected candidate's qualifications, experience, education, and other job-related credentials. This range represents Clark University's good-faith estimate of the expected hiring range at the time of posting consistent with Clark's compensation philosophy and internal alignment.

At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

Equal employment opportunity, including veterans and individuals with disabilities.

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Program and Marketing Operations Manager - Career & Professional Development