E-commerce Associate

E-commerce Associate

Company Overview

Walmart is dedicated to delivering a convenient and high-quality shopping experience for customers. As part of the Online Order Filling team, you will play a critical role in ensuring online orders are accurate, complete, and ready for customer pickup. This role supports Walmart’s mission to provide excellent service and maintain customer satisfaction across all departments.

Role and Responsibilities of E-commerce Associate:

You will focus on filling and dispensing online orders accurately while assisting customers and maintaining store readiness. Your contributions ensure customers receive the products they need with excellent service.

• Locate, prepare, and package merchandise for online orders while ensuring accuracy.
• Make appropriate product substitutions and consult with customers as needed.
• Engage with customers during order pickup to provide a positive experience.
• Assist fellow associates across departments to maintain smooth operations.
• Keep work areas stocked, clean, and safe for both customers and associates.

Required Skills and Experience of E-commerce Associate:

• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail to ensure accurate order fulfillment.
• Excellent customer service skills, including communication and problem-solving.
• Flexibility to work varied shifts, including mornings, evenings, and weekends.

Compensation and Benefits of E-commerce Associate:

• Hourly wage: $14.00 - $27.00/hr
• Additional compensation includes annual or quarterly performance incentives.
• Premiums may be paid ranging from $0.35 to $3.00 per hour depending on schedule, facility, season, or specific work performed.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U educational benefits covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates.

About Walmart

Walmart fosters an inclusive and collaborative workplace where diversity, respect, and integrity are valued. Associates are supported in providing outstanding customer service while having access to professional development, educational programs, and a positive work environment. Walmart empowers employees to contribute to communities while upholding the mission to help people live better every day.

Jobs at Walmart Near You

Searching for Walmart jobs near me, jobs at Walmart near me, or jobs hiring near me? Walmart offers part-time and full-time jobs across retail stores, pharmacies, bakeries, distribution centers, and support teams. Common roles include cashier, stocking, warehouse, pharmacy technician, bakery, optical, maintenance, and management positions. Explore Walmart careers near you and complete the Walmart job application online to find available job openings.

FAQ

Q: What is an e-commerce associate?

A: An e-commerce associate supports online sales by managing digital listings, orders, and customer engagement to optimize the online shopping experience.

Q: What do e-commerce assistants do?

A: They handle product listings, order processing, customer service, and backend tasks to keep online stores running smoothly.

Q: What does an e-commerce job involve?

A: E-commerce roles focus on selling products online through tasks like marketing, order fulfillment, inventory tracking, and customer support.

Q: Is e-commerce a stressful job?

A: It can be stressful during peak sales or deadlines, but workload varies by role and company structure.

Q: What skills are needed for e-commerce?

A: Common skills include SEO, data analysis, inventory management, digital marketing, and strong communication.

Q: Is e-commerce a stable career?

A: Yes, e-commerce offers strong job stability due to continued growth in online retail and digital sales.