E-commerce Specialist

RESPONSIBILITIES

Individual will be responsible for the process development / maintenance related to e-commerce channels, Onsrud website, Amazon, and others specified. This position will also involve EDI support with IT to ensure accurate implementation related to business policies and practices.

DUTIES

• Develop and implement process for maintaining Onsrud website related to products, images, promotions, and clearance items with Marketing.
• Develop and implement process for maintaining Amazon Seller Central sales channel related to products, images, and Amazon promotions with support of Inside Sales Manager.
• Focus on ensuring consistency in product listings and services on Onsrud website with Marketing and Product Management.
• Support IT, National Accounts Managers, and Inside Sales Manager to ensure proper implementation of EDI processes and policies for national accounts.
• Work with National Account Managers on UMAP pricing issues that may arise on e-commerce channels.
• Monitor sales channels for customer reviews, questions, and feedback and address.
• Manage online inventory.
• Write and edit product content in collaboration with the Marketing Team.
• Manage communications from each channel related to orders or other customer service-related items.
• Perform other duties assigned by the Inside Sales Manager

EDUCATION

• Associates degree required; BA / BS preferred

EXPERIENCE

• 5 years of experience with e-commerce platforms
• ERP experience, SAGE X3 preferred
• Knowledge of HTML XML and EDI processes
• Adobe Creative Suites

SKILLS

• Highly motivated individual / self-starter
• Knowledge of business processes, website programming, EDI experience and processing
• Experience with Amazon Seller Central
• Proficient with Microsoft Office Suite
• Strong written and verbal communication skills