E-Commerce Assistant

Who we are?

London Graphic Centre has supported the UK’s creative community since 1973. From professional artists and designers to students and hobbyists, we curate the tools that enable creativity at every level.

As the business continues to grow across digital channels, E-commerce plays an increasingly central role in how customers discover, engage with and shop our range.

We operate across three core platforms

• The London Graphic Centre website
• Amazon marketplace
• Canvas Store (our specialist canvas channel)

This role leads the performance, strategy and development of all three.

What is the role?

The E-Commerce Assistant is responsible for the day-to-day execution that keeps our digital channels accurate, compelling and commercially effective.

This is a hands-on role suited to someone organised, detail-driven and eager to build a career in E-commerce.

You will work across the London Graphic Centre website, Amazon and Canvas Store, ensuring our product presentation and content reflect the quality of our brand.

As a lean team, adaptability and a willingness to step beyond defined responsibilities are essential.

What will your key responsibilities be?

• Product & Content Management
• Upload and maintain product listings
• Enrich product data to improve SEO and conversion
• Write clear, engaging product and category copy
• Source, edit and upload imagery
• Maintain category structures
• Optimise product ordering and recommendations
• Support promotional activity and seasonal campaigns
• Upload banners, landing pages and blog content
• Conduct regular site checks to ensure accuracy
• Identify and resolve content issues quickly
• Assist with listing creation and optimisation
• Monitor content quality
• Support pricing updates and promotional activity
• Produce weekly performance reports
• Maintain data accuracy across platforms
• Support stock visibility and availability
• Suggest enhancements to UX and merchandising
• Stay curious about digital trends and competitor

What are we looking for from you?

• A passion for our product and everything marketing & digital!
• A team player with great interpersonal skills
• Highly organised self-starter with good time management & driven to succeed
• Exceptional attention to detail
• Positive can do attitude
• Thrives working in a fast-paced, entrepreneurial and dynamic environment
• A passion for Art & Creativity highly desirable
• Great initiative with a desire to learn and develop new skills

What skills are we looking for?

• Experience with e-commerce platforms (Magento, Shopify or similar)
• Basic SEO understanding
• Excel / Google Sheets proficiency

Role benefits

• Competitive salary
• 25 days holiday and bank holidays?
• Fun working environment with regular social events
• Eligible to join the enhanced pension scheme after 12 month's service but auto enrol after 3 month's service
• Life assurance cover
• Access to BenefitHub on joining
• Colleague discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas, Boux Avenue and London Graphic Centre)

The London Graphic Centre is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.

PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.