Business Analyst II

Business Analyst II - Knowledge Base Migration Specialist

Location: Juno Beach, FL
Duration: 6-Month Contract
Pay Range: $29-$34/hour

Position Overview

We are seeking a Business Analyst (Knowledge Base Migration Specialist) to support the hands-on migration of an enterprise knowledge base from a legacy platform to Confluence Cloud and/or SharePoint Online. This is a tactical, execution-focused role requiring strong technical expertise to ensure content, structure, and functionality transition smoothly.
The consultant will work closely with a Change & Knowledge Management Lead who owns the overall migration strategy and design, while collaborating with cross-functional stakeholders to execute and complete the migration successfully.

Key Responsibilities

• Execute knowledge base migration from a legacy platform to Confluence Cloud and/or SharePoint Online
• Ensure content integrity, formatting accuracy, and functional parity during migration
• Convert platform-specific elements (macros, custom HTML, widgets) into cloud-compatible or native solutions
• Design, build, and refine reusable page templates aligned with usability and branding standards
• Optimize page layouts, navigation, and information architecture for improved user experience
• Test migrated content and configurations prior to production deployment
• Implement out-of-the-box platform features to replace or enhance existing functionality
• Apply UX and design best practices to create intuitive, visually compelling knowledge pages
• Collaborate with team members to coordinate tasks, track progress, and resolve issues
• Document migration processes, configurations, and template standards for long-term maintenance
  

Required Skills & Experience

Platform Expertise (must have at least one):

• Confluence
  • Experience with Confluence Server and Confluence Cloud
  • Strong knowledge of macros and platform limitations/capabilities
• SharePoint
  • Experience with SharePoint Online
  • Proficiency with pages, web parts, lists, libraries, and site design

Core Technical & Functional Skills:

• Working knowledge of HTML and CSS for custom formatting and layout
• Experience creating and managing page templates for consistent branding
• Strong visual design and user experience (UX) sensibility
• Proven problem-solving skills to address migration challenges
• Strong communication and collaboration skills in cross-functional environments
  

Preferred Qualifications

• Experience working with both Confluence Cloud and SharePoint Online
• Familiarity with platform migration tools and best practices
• Understanding of out-of-the-box functionality vs. plugins/add-ins
• Knowledge of accessibility standards and responsive design principles
  

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