Email and Digital Marketing Coordinator

WHO WE ARE?

The future is bright for tennis in Canada, and you will be right in the middle of it all at Tennis Canada! A national sport organization with a mission to lead the growth of tennis in Canada and a vision to be a world-leading tennis nation, Tennis Canada seeks to grow participation across the country and develop champions on the international stage. Tennis Canada also owns and operates the world-class National Bank Open presented by Rogers tournaments in Toronto and Montreal, two of the best-run sporting events on the planet which annually bring the globe’s best tennis players to Canada and continue to break attendance records year on year. In recent times, Canadian tennis has enjoyed many historic achievements, including winning the National Bank Open in 2025 and the Billie Jean King Cup in 2023. Join us as we look to build on this exciting momentum and continue to produce incredible results. We are a team of innovators, who are passionate about our work and pursue excellence together everyday.

WHAT ARE WE LOOKING FOR?

Coordinator, Email Marketing

Reporting to the Content Marketing Manager, the Email Marketing Coordinator will be responsible for executing email marketing tasks, as well as:

• Design, build, and execute email marketing campaigns using Salesforce Marketing Cloud, including customer journeys, ticketing promotions, and administrative communication sends to National Bank Open ticket holders.
• Collaborate with cross-functional teams (Marketing, Ticketing, Partnerships, and Content) to develop email strategies that align with organizational goals and audience segmentation.
• Create and optimize visually compelling email templates to enhance user experience and engagement.
• Monitor campaign performance metrics (open rates, click-through rates, conversions) and provide actionable insights.
• Implement A/B testing strategies for subject lines, designs, and content to drive optimal results.
• Ensure all email communications comply with CASL and other applicable regulations.
• Play a pivotal role in delivering pertinent and timely communications to ticket holders and impactful email communications to our database.

WHO YOU ARE?

• Bachelor's degree in marketing, Communications, Business, or a related field (in progress or completed).
• Advanced written and verbal communication skills in English are required.
• French is an asset.
• Hands-on experience building, scheduling, and sending email campaigns using an Email Service Provider (e.g., Mailchimp).
• Excellent writing and editing skills.
• Attentive to detail, with strong organizational skills to manage multiple campaigns, approvals, and deadlines simultaneously.

WORKING CONDITIONS

• Term of contract: July 6, 2026 – August 17, 2026.
• Office hours: Monday to Friday, 35 hours a week approximately.
• Some evening and weekend work is required, and extended hours will occur during the National Bank Open.

WHAT’S IN IT FOR YOU?

• Join the team that’s making Canadian tennis history.
• Be behind the scenes of the National Bank Open.
• Benefit from a generous organization that truly cares about its employees.

TENNIS CANADA IS AN EQUAL OPPORTUNITY EMPLOYER AND IS COMMITTED TO DIVERSITY AND INCLUSION. WE ARE COMMITTED TO FOSTERING AN INCLUSIVE, EQUITABLE, AND ACCESSIBLE WORKPLACE WHERE EVERY TEAM MEMBER FEELS VALUED, RESPECTED, AND SUPPORTED.