Senior Digital Loyalty Account Specialist

Sr. Digital Loyalty Account Specialist - Remote

Be a part of a revolutionary change!

Job Overview

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke‑free future. With huge change comes huge opportunity. So if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. This position sits with our Swedish Match affiliate.

Responsibilities

• Identify, build, and administer digital offers within Retail Customers’ digital loyalty programs and platforms that are consistent with or complementary to PMI U.S. brands’ promotional strategies.
• Work closely with Field Sales and Marketing teams in developing digital offers for customer loyalty programs.
• Develop and maintain good working relationships with retail customer key decision‑makers.
• Utilize various data systems to evaluate customer loyalty program performance and identify opportunities to drive efficiencies and expand customer loyalty program reach.
• Manage all administrative tasks in a timely manner with consistency and accuracy.
• Plan and coordinate work activities according to priority.
• Establish efficient work procedures to ensure business objectives are met in a timely and accurate fashion.
• Challenge and propose improvements as necessary through the appropriate channels.
• Effectively and succinctly communicate ideas and issues internally and externally across PMI U.S. Field Sales, Brand, Marketing and assigned customer organizations.
• Play a key role in digital loyalty program trade spending budgets and forecasts.
• Other duties as assigned.

Qualifications

• Bachelor’s degree (BA, BBA, or BS) or equivalent relevant work experience required.
• Minimum 3 years combined experience in sales, brand management, and/or trade marketing in consumer‑packaged goods industry required.
• Previous experience in digital marketing and/or loyalty programs a plus and not required.
• Customer management experience preferred.
• Persuasive verbal and written communication skills.
• Strong financial and analytical skills.
• Attention to detail and exceptional project management and organization skills.
• Excellent computer skills.
• Demonstrated ability of problem solving and creativity.
• Legally authorized to work in the U.S.

Benefits

• Competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401(k) with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more.
• Implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Freedom to define your future and ours.
• Inclusive, diverse culture where everyone’s contribution is respected.
• Opportunities for growth and collaboration on a global scale.
• Opportunity to contribute to a smoke‑free future, improving the lives of millions of smokers.

Annual Base Salary Range: $90,750 to $121,000

PMI is an Equal Opportunity Employer.