Social Media Account Specialist

THE ROLE

As a Social Media Account Specialist at 101Media, you're the storyteller for our local, small-business clients. You plan, create and manage the content that carries each client's brand presence on social media. You'll be the creative behind 7-10 client accounts at a time, managing them fully on an ongoing basis. Social media account management (Instagram, TikTok and other platforms) is the core of this role, but you'll also flex to support clients with email marketing, paid ads and events as needed. This role is ideal for someone with real creative range: you can shift voice, aesthetic and tone from one client's brand to the next without losing quality, and you catch your own mistakes before they ever reach a client's feed.

WHAT YOU’LL DO

• Run the social accounts for 7-10 clients at a time. Each one gets its own voice, look and posting rhythm, and none of them should ever feel like the others.
• Shoot, design and edit the content yourself: photo, video and graphics. You know why a Reel works on Instagram and dies on TikTok, and you make the call before you press record.
• Be the last set of eyes. Every deliverable gets checked against brand guidelines before a client sees it or it goes live. Typos, crooked logos and off-brand captions stop at your desk, not in someone's feed.
• Flex beyond organic social when a client needs it, including paid social and digital ads in Meta Ads Manager, email campaigns in Mailchimp, and the logistics and promotion behind in-person events.
• Sit in the room with clients. You'll join their meetings, bring real creative ideas to the table and speak up when you see a better way.
• Keep the work moving. You'll coordinate with teammates and clients so deliverables land on time and hit the goal, not just the deadline.
• Own the workflow: file sharing, feedback rounds and approvals in Monday, Rella and Dropbox, with organized records and campaign data living in Monday so nothing gets lost.

WHAT WE’RE LOOKING FOR

• Bachelor's degree in marketing, communications, journalism, advertising or a related field preferred. Equivalent real-world experience and a strong portfolio count just as much.
• 1 to 3 years of hands-on social media management, with direct ownership of Instagram and TikTok accounts for a business or client, not just your own. An agency or multi-client background is a plus.
• A portfolio with range. We want to see you pull off a moody cocktail bar and a bright pilates studio in the same scroll, not one signature look applied to everything.
• A detail habit, not just a detail claim. You spot the typo, the graphic that's three pixels off and the caption that sounds nothing like the brand before anyone else has to point it out.
• Comfort in the room with clients. You can take a project from first idea to final post and own it the whole way, including the awkward feedback call.
• Fluent in Canva, Rella (or similar), Meta Ads Manager and Monday.com, or close enough that you'd be up to speed quickly.
• Ability to thrive in a fast-paced environment and work autonomously.
• Strong communication and interpersonal skills, including comfort presenting ideas directly to clients.
• Alignment to 101Media's ethos that everything is "figureoutable" and no challenge is too great to be solved!
• An upbeat, positive individual who values community, belonging and relationships.
• Based in Dallas and happy to be on-site, both at client locations and at 101Media HQ in Uptown.

COMPENSATION PACKAGE

• Competitive salary in accordance to local industry and market standards
• 17 days of paid time-off (PTO) for vacation (which increases at 3, 5 and 10 years of tenure), plus PTO granted for sickness, bereavement and m/paternal leave
• 50% reimbursement towards health
• Ancillary Wellness Program, including dental and vision coverage
• 401(k) offered after 12 months of service, with up to a 4% employer match
• Hybrid work environment
• Access to media and special events
• Access to individual and team professional development

THE COMPANY

Started in 2015, 101Media is a Texas-based, hyper-local marketing and events agency. Through our community-driven social media content, in-person events, and brand partnerships, we support local businesses, foster meaningful connections, and inspire residents and visitors to explore the best our cities offer.