Junior Technical Key Account Manager for eCommerce solutions

Junior Technical Key Account Manager for eCommerce Solutions

We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skill and knowledge. While some previous experience in eCommerce integrations and solutions as well as an understanding of web development methodologies is expected in this role, we value your ability to deliver results starting from the test task, and your enthusiasm and openness to embrace new knowledge and processes. Continuous learning and acting on feedback are among our core organizational values.

What Do We Expect From a Junior Technical Key Account Manager?

The core requirements for the junior-level role include a good understanding of eCommerce solutions, web development methodologies, and a business mindset. Whether as a Project Manager, Development, B2B Sales Specialist, or Business Developer with fluent English.

Familiarity with platforms such as Magento/Adobe Commerce, Shopify, Akeneo, or PimCore is recommended, as these are systems you will frequently encounter and work with. It is important to have a technical understanding of eCommerce components and structure.

Also, strong communication skills are essential, with confident skills in English and the ability to express oneself well in written, verbal, and presentation formats. Additionally, the ability to learn new frameworks, and systems, and obtain certifications is important in this role. Scandiweb is seeking a self-motivated individual who is driven by achieving results and strongly desires to succeed. It is unnecessary to match every requirement or meet all the qualifications listed; however, we are specifically looking for eCommerce experience and a business mindset.

What are the responsibilities of a Junior Technical Key Account Manager? In this role, you will focus on understanding Scandiweb's customers and identifying their needs and pain points. You will be responsible for building and maintaining strong client relationships while driving sales growth through upselling and cross-selling services.

Additionally, you will prepare compelling business presentations and proposals tailored to the specific needs of prospective clients. Developing strategic account plans, monitoring performance metrics, and collaborating with internal teams to ensure client satisfaction and retention are key aspects. If possible, being available for travel to various locations, including Europe, the Middle East, and the US, will allow you to engage with potential clients and establish valuable connections.

This is your chance to work shoulder to shoulder with eCommerce experts who engage with industry leaders, leading daily sales activities and preparing new offers while engaging potential clients through calls. You will actively participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing, paving your way to becoming top eCommerce talent in the market. At Scandiweb, we are committed to developing well-rounded professionals. You'll have the chance to grow beyond your initial role by gaining cross-disciplinary expertise to stay on top of industry trends and excel in the future as an eCommerce expert.

Further career growth for Junior Technical Key Account Manager?

You will get support in career counseling from our HR department as each career path is unique taking into account your personal strengths and ambitions. As you will start from a junior-level, your growth will be based on your performance, portfolio expansion, and the success of the built business relationships. Within 1-2 years your expertise will reach mid-level and you will be trusted with more complicated cases. Further professional growth and development can lead you to become a senior, team lead for one and/or multiple teams, heading a particular practice, and ultimately working with top accounts like Puma, The New York Times, or Lderach.