VP - Field Merchandising

Support Center - Irving

The VP - Field Merchandising responsible for taking the commercial strategy and plans from merchandising, marketing, and supply chain and translating it into a locally relevant, store friendly program to drive consistent and scalable in-store execution to customers across all countries, divisions, regions, districts and stores. Ensures feedback and local needs are incorporated into the strategic plans through excellent collaboration with merchants, marketers, and supply chain teams. Works cross-functionally with store operations, customer experience, and communications to facilitate repeatable, efficient and effective tactics to maximize sales. Participates in the annual budgeting process and quarterly performance reviews with finance teams.

Lead the development and execution of retail store experience, aligning with company vision and financial goals.

• Direct field sales execution plans to drive revenue, conversion, and customer satisfaction across all store formats.
• Identify and execute local sales/merchandising opportunities that drive top line and bottom line results.
• Develop and implement field merchandising strategies that align with company initiatives and local market opportunities.
• Optimize retail operations by developing scalable processes, tools, and performance standards for in-store execution.
• Partner with cross-functional teams to align Merchandising, Marketing, and promotional initiatives with store capabilities.
• Analyze sales performance, market trends, and customer insights to inform strategy and continuous improvement.
• Oversee change management and rollout of new programs and technologies to ensure effective adoption at the store level.
• Monitor competitive landscape and retail innovations to maintain a forward-thinking, market-responsive approach.
• Ensure all end-to-end project-related aspects of new store openings, store relay, and remodel projects are executed.

Leadership, Development and Cross-Functional Partnerships:

• Cultivate strong cross-functional partnerships with key business areas needed to support team goals including store operations, merchandising, marketing and finance.
• Ensures teamwork and cohesion between teams, business units, and other company functions.
• Act as a positive, proactive communication resource that links together stores, merchandising, marketing and all other cross-functional teams as needed.
• Encourage two-way communications and promote shared learning, empowering team members to resolve issues by delegating tasks to the appropriate level.
• Inspire, collaborate, and move the cross-functional team towards a unified vision, relentlessly putting the customer first and at the center.
• Demonstrate agility in leadership style and flexibility of approach, with the ability to think strategically (high-level) and tactically (to drive execution)
• Attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team.
• Manage performance and be a strong developer of talent.
• Drive succession planning and talent development for areas of responsibility
• Establish an innovative, collaborative, accountable, and inclusive culture that attracts and retains talent in the organization.
• Clearly communicate objectives and priorities to the team creating alignment with the Company’s strategic goals, clearly defining and communicating the department’s goals to achieve a singular vision across the team.
• Create a sense of urgency and entrepreneurial leadership style among your team.
• Lead a sales-focused culture that empowers the team to take risks, creates space for innovation, and expects cross-functional collaboration.
• Partner with other leaders in the Merchandising team to strengthen market relationships and knowledge of market trends, strengths, and weaknesses.

Other duties as assigned

Preferred Education

• BA/BS college degree

Minimum Type of Experience Required

• 15 years of Stores, Store Operations, Merchandising experience exhibiting progressively responsible assignments.
• Experience developing and driving strategic initiatives.
• Experience using consumer insights, competitive assessment, space management, and financial analysis to establish strategic direction to identify localized sales opportunities.

Other

• Demonstrated ability to drive business results successfully.
• Demonstrated ability to adapt and lead through change.
• Strong organization, time management, and prioritization skills with the ability to work on multiple projects simultaneously.
• Strong collaboration across the organization.
• Agility to respond quickly to changing business needs.
• Demonstrated management and leadership ability.
• Excellent verbal and written communication skills.
• Excellent negotiating skills.
• Ability to travel 2 weeks/month or as needed.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

Qualifications

• 15 years of Stores, Store Operations, Merchandising experience exhibiting progressively responsible assignments
• Experience developing and driving strategic initiatives
• Experience using consumer insights, competitive assessment, space management, and financial analysis to establish strategic direction to identify localized sales opportunities
• Demonstrated ability to drive business results successfully
• Demonstrated ability to adapt and lead through change
• Strong organization, time management, and prioritization skills with the ability to work on multiple projects simultaneously
• Strong collaboration across the organization
• Agility to respond quickly to changing business needs
• Demonstrated management and leadership ability
• Excellent verbal and written communication skills
• Excellent negotiating skills
• Ability to travel 2 weeks/month or as needed
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job

Benefits

• Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more

Responsibilities

• The VP - Field Merchandising responsible for taking the commercial strategy and plans from merchandising, marketing, and supply chain and translating it into a locally relevant, store friendly program to drive consistent and scalable in-store execution to customers across all countries, divisions, regions, districts and stores
• Ensures feedback and local needs are incorporated into the strategic plans through excellent collaboration with merchants, marketers, and supply chain teams
• Works cross-functionally with store operations, customer experience, and communications to facilitate repeatable, efficient and effective tactics to maximize sales
• Participates in the annual budgeting process and quarterly performance reviews with finance teams
• Lead the development and execution of retail store experience, aligning with company vision and financial goals
• Direct field sales execution plans to drive revenue, conversion, and customer satisfaction across all store formats
• Identify and execute local sales/merchandising opportunities that drive top line and bottom line results
• Develop and implement field merchandising strategies that align with company initiatives and local market opportunities
• Optimize retail operations by developing scalable processes, tools, and performance standards for in-store execution
• Partner with cross-functional teams to align Merchandising, Marketing, and promotional initiatives with store capabilities
• Analyze sales performance, market trends, and customer insights to inform strategy and continuous improvement
• Oversee change management and rollout of new programs and technologies to ensure effective adoption at the store level
• Monitor competitive landscape and retail innovations to maintain a forward-thinking, market-responsive approach
• Ensure all end-to-end project-related aspects of new store openings, store relay, and remodel projects are executed
• Leadership, Development and Cross-Functional Partnerships:
• Cultivate strong cross-functional partnerships with key business areas needed to support team goals including store operations, merchandising, marketing and finance
• Ensures teamwork and cohesion between teams, business units, and other company functions
• Act as a positive, proactive communication resource that links together stores, merchandising, marketing and all other cross-functional teams as needed
• Encourage two-way communications and promote shared learning, empowering team members to resolve issues by delegating tasks to the appropriate level
• Inspire, collaborate, and move the cross-functional team towards a unified vision, relentlessly putting the customer first and at the center
• Demonstrate agility in leadership style and flexibility of approach, with the ability to think strategically (high-level) and tactically (to drive execution)
• Attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team
• Manage performance and be a strong developer of talent
• Drive succession planning and talent development for areas of responsibility
• Establish an innovative, collaborative, accountable, and inclusive culture that attracts and retains talent in the organization
• Clearly communicate objectives and priorities to the team creating alignment with the Company’s strategic goals, clearly defining and communicating the department’s goals to achieve a singular vision across the team
• Create a sense of urgency and entrepreneurial leadership style among your team
• Lead a sales-focused culture that empowers the team to take risks, creates space for innovation, and expects cross-functional collaboration
• Partner with other leaders in the Merchandising team to strengthen market relationships and knowledge of market trends, strengths, and weaknesses
• Other duties as assigned