Marketing and Communications Manager

The Marketing and Communications Manager supports the organization’s internal and external communications strategy to strengthen community engagement, promote our mission, and enhance awareness of our programs and impact. The Marketing and Communications Manager will lead content creation, manage social media and digital communications, and maintain strong relationships with a wide range of stakeholders. The ideal candidate is a strong writer and creative storyteller with an understanding of the non-profit and housing sectors, and a passion for community development.

Duties and Responsibilities

Communications and Content Development

• Develop, write, and edit content for newsletters, social media, website, and other communication materials.
• Support the preparation of annual reports, press releases, funding announcements, and impact stories.
• Create accessible and engaging materials for tenants / residents, partners, and stakeholders.
• Maintain consistent brand voice and messaging across all platforms.

Digital and Social Media Management

• Manage the organization’s social media presence, including content creation, posting, and engagement tracking.
• Plan, film, and edit short videos for social media and digital platforms to highlight community stories, events, and housing initiatives.
• Keep the website up to date with news, events, and program information.
• Monitor online analytics to measure communication reach and impact.

Fundraising and Donor Engagement

• Lead the marketing and communications strategy for the organization’s annual fundraising campaign, ensuring consistent messaging across all channels.
• Develop compelling content for campaign materials, including email appeals, social media posts, videos, and newsletters, to engage donors and the community.
• Support donor stewardship by crafting thoughtful messages of appreciation, recognition materials, and impact reports that celebrate donor contributions and strengthen long-term relationships.
• Collaborate with the development team to identify and highlight donor stories, recognition opportunities, and impact messaging.
• Monitor and analyze digital and campaign performance metrics to evaluate engagement and fundraising results and make recommendations to improve future communications.

Community and Media Relations

• Assist in coordinating media inquiries and promoting organizational stories to the press.
• Support the planning and promotion of community and fundraising events and public engagement initiatives.

Administrative and Other Tasks

• Maintain a communications calendar and photo library.
• Assist with any other communication or coordination tasks as assigned.

Qualifications and Skills

• Post-secondary education in communications, public relations, journalism, marketing, or a related field.
• 3 years of relevant experience, preferably in a non-profit or community organization.
• Excellent writing, editing, and storytelling skills.
• Strong understanding of digital communications tools (social media platforms, email marketing (Constant Contact), website CMS).
• Graphic design or basic layout skills (Canva, Adobe Creative Suite, etc.) considered an asset.
• Ability to manage multiple projects and deadlines in a fast-paced, collaborative environment.
• Sensitivity to issues of housing, poverty, equity, and inclusion.

Interested candidates may submit their Curriculum Vitae along with their cover letter to [email protected]