E-commerce Coordinator

Job description

Version française ci-dessous

Who are we?

Union has been around since 1914 and it is our customers and team that create our story. Family-owned and operated we strive to offer exceptional customer service. We are not just a business. We are a place where relationships and partnerships are made. We are a company that cares about its customers and employees.

We are a distributor that specializes in lighting, hardware, home automation, and furniture selection.

Our Makeup

Union is made up of two main divisions our commercial department which has offices in Montreal, Quebec, and Florida. We design and implement floor-to-ceiling lighting packages for clients in retail, hospitality, real estate, and beyond, outfitting their offices and industrial spaces with solutions that are as functional as they are aesthetic.

Our retail and Ecom departments work from our beautiful 25,000-square-foot space within the Carre Union Décor Center perfectly situated on Decarie Boulevard in Montreal.

Our Culture

Union is a company that values learning, continuous improvement, and working together. We hire and promote people who are driven by curiosity, always asking questions, offering feedback, and thrive in a team.

Union’s employee-centric culture is just as much about achieving results as it is about having fun along the way.

We are constantly training our team so that they can grow and feel confident in their position.

What will you do

This position is in our Ecommerce dept.

Enter purchase orders
Liaise with the sales team, accounting dept, marketing, suppliers, and customers
Follow-up and verify order confirmations
Organize shipments and pickups
Analyze product sales and inventory reports
Research product choices and availability and follow up with prospective clients in a timely manner.
*Requirements**:
Intermediate ability to speak and write in English and French
Microsoft Office specifically Excel
Passionate about giving customers the best service
Enjoy learning
Team Player
Shopify experience is an asset
*Benefits**:
You Matter
We know that we cannot do better without your feedback
Small Team within a medium sized company. This will allow you to better connect with your colleagues yet still be part of a bigger company
Collaborative environment
We have people that have been working at Union for 45 years + and some that started yesterday. Everyone brings something different to the table.
Lots of opportunities for growth
Medical Insurance
Store Discounts
Walking distance to the Metro
On-site parking

We’re excited that you are still reading

Want to get a better feeling of who we are - check out our Instagram page or our website

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*Qui sommes-nous ?**

Union existe depuis 1914 et ce sont nos clients et notre équipe qui créent notre histoire. Entreprise familiale, nous nous efforçons d'offrir un service client exceptionnel. Nous ne sommes pas seulement une entreprise. Nous sommes un lieu où se nouent des relations et des partenariats. Nous sommes une entreprise qui se soucie de ses clients et de ses employés.

Nous sommes un distributeur spécialisé dans l'éclairage, la quincaillerie, la domotique et la sélection de meubles.

*Notre composition**

Union est composé de deux divisions principales : notre département commercial qui a des bureaux à Montréal, Québec et Pompano, Floride. Nous concevons et mettons en œuvre des ensembles d'éclairage du sol au plafond pour des clients du commerce de détail, de l'hôtellerie, de l'immobilier et d'autres secteurs, en équipant leurs bureaux et leurs espaces industriels de solutions aussi fonctionnelles qu'esthétiques.

Notre département de vente au détail et Ecommerce travaille dans notre magnifique espace de 20 000 pieds carrés au sein du Centre Décor Carré Union, parfaitement situé sur le boulevard Décarie à Montréal. Notre espace de vente au détail est ouvert aux utilisateurs finaux et s'adresse à de nombreux professionnels (designers, architectes et entrepreneurs généraux).

*Notre culture**

Union est une entreprise qui valorise l'apprentissage, l'amélioration continue et le travail en commun.

Nous recrutons et promouvons des personnes qui sont motivées par la curiosité, qui posent toujours des questions, qui donnent leur avis et qui s'épanouissent au sein d'une équipe.

La culture d'Union, centrée sur l'employé, consiste autant à obtenir des résultats qu'à s'amuser en cours de route.

Nous formons constamment notre équipe afin qu'elle puisse évoluer et se sentir en confiance dans son poste.