e-COMMERCE/DEPARTMENT LEAD

Assisting the Store e-Commerce manager in managing day-to-day operations of the store's e-Commerce department is crucial. The core values of respect, honesty, integrity, diversity, inclusion, and safety must be demonstrated.

• Meet customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to local, state, and federal laws, food safety procedures, and company guidelines
• Perform selector and customer attendant responsibilities as needed
• Train all functions and duties of selectors and customer attendants
• Act as department leader when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and associate needs
• Maintain order intake and distribute work to selectors and customer attendants
• Print and distribute order labels
• Troubleshoot e-Commerce equipment and devices
• Manage supplies and maintain organization and cleanliness of staging areas and equipment
• Report discrepancies and invalid temperature types to the store e-Commerce manager
• Perform opening and closing procedures
• Implement process improvements as directed by the division or enterprise e-Commerce team
• Provide feedback on team members' performance

Key skills include

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer knowledge
• Excellent oral/written communication skills
• Basic math skills
• Self-directed and able to execute projects with minimal supervision