Product Manager - Technology Transformation Service

Summary

As an IT Specialist, Agency Title: Product Manager, you will serve as a senior expert in data, system, infrastructure, and/or interactions security and works with multiple federal agencies migrating legacy systems to modern IT solutions, ensuring information security.

We are currently filling multiple vacancies.

Duties

Senior IT Expert Product Delivery Advice/Consulting and Development

• Engages with customer agencies, the public (e.g., end users, user communities), and/or management and staff to perform needs analyses to define opportunities for new or improved business processes, solutions (i.e., IT software, applications, programs, and/or services), practices, products, services, or strategies based on customer agency and/or user needs.
• Serves as a primary expert consultant to stakeholders at customer agencies and/or internal to agency to explore innovative approaches to design and deliver mission-critical IT solutions that support administrative priorities and agency practices.
• Consults with agency partners to refine and translate functional requirements into informal, plain-language descriptions and/or explanations of software features (i.e., user stories) and technical specifications.

Expert IT Project Leadership and Delivery

• Reviews projects for technical feasibility and adherence with organizational mission objectives and provides recommendations to management prior to commencement of IT projects.
• Reviews and revises product, platform, or service direction based on the outcomes of experiments, prototypes, and customer-based learning.
• Applies human-centered design techniques to drive IT project decisions to ensure the correct/proper IT product is developed.

Cross-Functional Product/Service Delivery Team Functions

• Leads cross functional product/service delivery teams developing innovative IT services and products.
• Plans, develops, and executes highly complex and intricate IT projects leading to delivery of solutions that transform the manner in which the government leverages technology to serve the public.
• Engages executive and other management and staff in the design, development, and deployment of IT solutions leveraging current and emergent IT technologies and best practices.
• Implements and/or introduces the use of new information technologies/tools within government agencies.

Relationship Management

• Serves as a liaison establishing and maintaining mutual understanding and cooperation with program management and other personnel within the agency to convey information regarding IT program activities, guidelines (e.g., laws, regulations, policies), and goals, clarify procedures, and provide definitive interpretation of directives as needed.
• Provides agency partners expert, comprehensive, accurate, and sound technical IT advice as the authority for assigned federal government products, projects, and initiatives.

Requirements

Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility requirements within 30 days of the closing date.
• Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

• Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
• Undergo and pass a background investigation (Tier 2 investigation level).
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
• Serve a one year probationary period, if required.
• This position is required to perform on-call duty outside typical schedule duty hours as needed and directed to respond to and resolve issues related to fraud, platform, engineering, partnership, and/or other comparable issues.

Qualifications

For each job on your resume, provide

• the exact dates you held each job (from month/year to month/year)
• number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-15 salary range starts at $146,481 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service.

Applicants applying for the GS 15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS 14 level in the Federal service as described below:

IT Specialist competency requirements

• Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
• Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
• Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
• Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.

To qualify, you must have one (1) year of specialized experience. Specialized experience is defined as:

• Leading the design, roadmap, vision, technical direction, or identification of user needs for a project, product, platform, or services;
• Providing project or product leadership;
• Using iterative or agile methodologies to develop services, products, or platforms;
• Leading cross-functional teams to develop IT products;
• Collaborating with senior or executive stakeholders on IT products and services.

Candidates should be committed to improving the efficiency of the federal government, passionate about the ideas of our American republic, and committed to upholding the rule of law and the United States Constitution. The following four (4) short free-response questions are optional:

• How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the federal government? Provide a concrete example from professional, academic, or personal experience?
• In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes?
• How would you help advance the President’s Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired?
• How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position?

Additional information

Candidates will not be hired based on their race, sex, color, religion, or national origin.

Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.

Criminal History Inquiries - Not allowed before offer

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:

• Recruitment incentive if you are new to the federal government
• Credit toward vacation leave if you are new to the federal government

Management Rights

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You will have access to many benefits including

• Health insurance (choose from a wide range of plans)
• Life insurance coverage with several options
• Sick leave and vacation time, including 11 paid holidays per year
• Thrift Savings Plan (similar to a 401(k) plan)
• Flexible work schedules
• Transit and child care subsidies
• Flexible spending accounts
• Long-term care insurance
• Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.